Salesforce.com's planned expansion into a new market may be its biggest challenge yet. The company, which offers a service that allows salespeople to track leads and account information online, plans ...

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

Despite its datedness, Apptivo’s web-based CRM is usually quite responsive, even when dealing with a large database. When tested, the interface scored an impressive 91/100 for desktop speed on Google ...

Two years after it pulled the plug on its first hosted CRM software offering, Siebel Systems is once again entering that market, this time through a deal with IBM. Siebel and IBM last week said they ...

As CRM systems are integrated via the Internet of Things (IoT), businesses' relationships and knowledge of their customers are shifting. These two robust technologies, when combined, allow companies ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

On-demand business technology provider Salesforce.com recently announced a strategic global alliance with Google to launch Salesforce Group Edition featuring Google AdWords. According to company press ...