Frustrated UPS customers describe waiting for weeks and trying to make sense of scores of conflicting tracking updates from the world’s largest courier. “I’ve never seen anything like this before,” ...

ATLANTA — For one Metro Atlanta small business, serious UPS delays of customer deliveries threatened their bottom line. For Betty Lou Lark at Atlanta Barber & Beauty Supply in Atlanta, a normal day ...

UPS and other shippers are having to gather additional customs information to clear some international shipments. They don't ...

Thousands of U.S.-bound packages shipped by UPS are trapped at hubs across the country, unable to clear the maze of new customs requirements imposed by the Trump administration. As packages flagged ...