Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

Jan Albert Van Mieghem is the A. C. Buehler Professor and Professor of Operations at the Kellogg School of Management of Northwestern University. He received his Ph.D. in Business and MS in Electrical ...

When a business specializes in selling a product or service to consumers, that company typically must maximize quality and minimize price in order to thrive. The leaders who have expertise in quality ...

This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...

There are five main differences between service and manufacturing organizations: the tangibility of their output; production on demand or for inventory; customer-specific production; labor-intensive ...

The shipper disclosed 34,000 job cuts in operations as its chief executive is under pressure to reverse a long slump in the ...

The field of operations management has deep roots in developing effective processes for people. How can we encourage further growth in this area? Operations management (OM), which is often associated ...

University services include administration, HR services, teaching and learning services, facilities and properties, financial services, operations management, research services, communications and ...