An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

Convincing your employees to read through pages of dry policy and procedure—especially on a regular basis—is never the easiest of tasks. While documenting your business processes is important for ...

A company's standard operating procedures generally outline routine processes performed in the workplace. Documenting these procedures may seem unnecessary, but such documentation helps prevent ...

A lab specific Standard Operating Procedure (SOP) is required when a laboratory engages in an activity or procedure not covered by the chemical hygiene plan. Specifically whenever: A laboratory ...