IT Business Edge

Jira Service Desk: Features and Pricing

Atlassian is a development and management software company headquarterd in Sydney, Australia. Founded by Mike Cannon-Brookes and Scott Farquhar in 2002, it has nine offices in six countries and ...
TechCrunch

Atlassian expands Jira Service Desk beyond IT teams

Atlassian today announced a set of new templates and workflows for Jira Service Desk that were purpose-built for HR, legal and facilities teams. Service Desk started six years ago as a version of Jira ...
TechCrunch

Atlassian Updates JIRA Service Desk, Now The Fastest Growing Product In Its 13-Year History

Atlassian, the company behind popular products like JIRA, Confluence and HipChat, today launched a new version of JIRA Service Desk with a couple of interesting new features, as well as a new annual ...
TechRadar

I tested Jira Service Management, an ITSM platform with powerful service management capabilities, excellent workflow automation, and request tracking

Jira Service Management offers powerful service management capabilities with excellent workflow automation and request tracking. Yet while it excels at streamlining service experiences and team ...