Since the dawn of the twenty-first century, much has changed about the way businesses and consumers interact with one another ...

Trying to figure out how to get your customers to write reviews of your business online? Here are some tried and true tips that can help you get more reviews for your business in order to get more ...

If you have a Google business profile, you can respond to Google reviews of your business left by customers. Here's how to do it on desktop or mobile.

“Literary Theory for Robots,” by Dennis Yi Tenen, a software engineer turned literature professor, shows how the “intelligence” in artificial intelligence is irreducibly human. By Jennifer Szalai When ...

Listen to more stories on the Noa app. “A writer,” Saul Bellow once observed, “is a reader moved to emulation.” But what if it’s also the other way around? What if, when we think about writing, we are ...