CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Chipotle fans are about to have two new ways to place their orders. The chain announced Wednesday that customers will soon be able to order through Facebook Messenger as well as make group orders on ...

Meta is going all in on the AI rush, revealing more than two dozen different chat bots with “personalities” loosely based on celebrities like Snoop Dogg and Kendall Jenner. The announcement, made ...

The post that appeared on Buffy Sobol Johnson’s Facebook feed gave the Lakeville resident pause. “What was your experience with the worst restaurant in Lakeville?” someone recently asked, unleashing a ...