“Gen Z are more likely to make purchase decisions on reviews and the number of reviews a product and/or service has,” Kevin ...

Bank of America, Netflix, and JC Penney are among the companies making changes after customers complained. No matter how large a company, the power of the consumer to protest with their wallets seems ...

Dallas-based company offers space for frustrated customers to destroy junk May 9, 2012— -- Have you ever been angry or stressed out enough to smash something to bits? Instead of becoming the ...

CHICAGO (WLS) -- Some food delivery customers have complained that drivers are adding extra tips to their bills, and the I-Team has discovered that it's more common than one might think. What if you ...

Almost half the people reading this story have a gift card in their wallet or at home right now, data shows. And if they bought a gift card from major beauty retailer Sephora, it's possible the card ...

A growing number of customers with Alaska Airline miles are reporting their miles disappearing from their accounts after an apparent hack. Dozens of customers are taking to Facebook and Reddit, with ...

One woman said she has been choosing between paying her electric bill and paying rent. Another had tears in her eyes as she said she could not afford to pay her power bill by next Thursday, when ...