Creating a quality manual specific to your company is a big task, but it can also be a rewarding task on many levels. For one, writing your own quality manual ensures that the information is unique to ...

Consistency of execution is one of the most important elements of a successful food-service program. If your stores are not preparing recipes identically, or if your employees are not all receiving ...

Your longtime employees understand your peeves and preferences so acutely that pleasing or annoying you is rarely done by accident. But what about new hires? How can they quickly learn what it’s like ...

Opinions expressed by Entrepreneur contributors are their own. Do your team members really know how you work? Recently, I created a “Working with Our Leaders” resource for Lemonlight team members that ...

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Steve Spratt is the president/founder of HPS Palo Alto Inc Home Preservation Services and of Homepreservationmanual.com, a comprehensive and easy to use online manual for your home. His professional ...