Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started Monday morning, Oct. 20.

At about 4:30PM ET on October 20, things seemed to be returning back to normal. Apps like Venmo and Lyft, which were either ...

Amazon has infused its famed assistant Alexa with the power of artificial intelligence — an upgrade that’s apparently come with some serious drawbacks and headaches. But things haven’t gone smoothly. ...

The Dot Max is Amazon’s best all-around smart speaker. It’s pricier than the $50 Dot, but it offers far better sound, more power, and more smart home capabilities. If you are hanging on to a ...